The website www.xenofonxirouchakis.gr includes the online store, which is represented by the company XIROUCHAKI XENOPHON - Craftsmanship & Trade of Leather Goods

T: +302822041206 E: info@xenofonxirouchakis.gr

Please read carefully the following terms and conditions, which apply to this website before placing an order. All orders, deliveries and services are subject to the terms and conditions set out below.

Register at
Capacity to buy
Making a purchase
Pricing
Payment
Delivery and Insurance
Taxes and Duties
Mission Information
Tracking an order
Cancellation of an order
Returns and Exchanges
Questions and Complaints
Liability
Grounds of force majeure
Intellectual Property
No Resignation
Modifications
Government Law and Jurisdiction

1. Register at

You can register with us by creating an account on the relevant "create an account" page. Please consult our Privacy page for information on how we use data.

2. Ability to buy

To be able to buy an item from our website you must:

Provide personal details.

Guarantee that the information you provide is accurate and true.

Guarantee that you are at least 18 years old.

Guarantee that you are the holder of a valid credit/debit card.

3. Making a purchase

The items offered on this website are for sale, at the price stated here. A purchase contract between you and XENOPHON M. XIROUCHAKIS S.A. becomes effective only after you have sent your order and it has been accepted by us.

Send an order by entering all the necessary information during the ordering process:

-Choose the product you are interested in

-Dial your number

-Check the quality

-Click on the "Add to cart" button

-Complete your order as a simple visitor or if you have an account you can log in with your details

-Fill in the billing information and press "Continue"

-Choose "Shipping method" and then click "Continue"

-Choose payment method in the "Payment Method" tab i.e. Payment method - Select the "Payment by bank transfer" option, i.e. "Cash on delivery" (available only for shipments in Greece), "Payment by bank transfer" and then select "Continue"

After you have completed the above process, you will receive an email from us confirming that your order has been placed.

4. Pricing

The prices on the website are in euros and include VAT (Value Added Tax). If your card is not in euro but in another currency, you will be charged accordingly at the exchange rate in force on the day the card issuer completed the transaction. Please note that the prices on the website do not include shipping costs, an amount which will be added to the final total at the time of completing your order. For more information go to the "Shipping Information" section.

5. Payment

We accept the method of Replacement only for shipments in Greece, with a total shipping cost of 3 euros.

6. Delivery and Insurance

We aim to deliver the products to the place and person you have chosen, in perfect condition and in the shortest possible time. The shipment of products is carried out by DHL (Express) for international orders and by ACS Courier (Express) for Greece.

Estimated delivery times serve as a guide and as the starting point from the day the order was placed.

We are not responsible for delays by relevant customs authorities.

We insure each order during shipment until the products are delivered to the address you have given us.

Upon delivery of the order, your signature is required, as the responsibility for the products is transferred to you. If you have authorized another person to receive your order, then their signature is proof of the completion of the transaction, as well as the transfer of responsibility as mentioned above.

Please check that the packaging is not damaged before signing.

7. Taxes and Duties

Delivery within the EU is not subject to customs duties or additional taxes. However, if you are a customer from a non-EU country, you may be asked to pay additional taxes at customs. Cross-border deliveries are subject to possible inspection by the relevant customs authorities. We have no liability in possible additional charges or possible controls.

8. Shipping Information

The shipment of products is carried out by DHL (Express) for domestic & international orders and by ACS Courier (Express) & General Postal Service for Greece.

If you pay by cash on delivery (Greece) there is an additional charge of 3 euros.

The estimated delivery time is estimated from 1-3 working days. The estimated delivery times are indicative.

The shipping time starts from the moment the order is accepted and includes a period of 24 hours, during which your products are prepared and shipped from our workshop.

Please check that the delivery address you have provided is correct, as we cannot redirect orders when they are already for delivery.

9. Tracking an order

You can track the progress of your order through DHL for domestic & international orders and through Geniki Tachidromiki and ACS Couriers for deliveries within Greece. The email you will receive upon confirmation of your order will provide you with the relevant number to track your order through the courier you have chosen.

10. Cancellation of an order

You have the right to cancel your order by providing us with a written notice at any time after your order has been placed and within 24 hours.

11. Returns and Exchanges

Returns are accepted only on products that are in their original condition and in the original shipping package. For any queries regarding the right of return, please contact our customer service department:

Email: info@xenofonxirouchakis.gr

12. Questions and Complaints

For any queries or complaints regarding your order, please contact our customer service department:

Email: info@xenofonxirouchakis.gr

13. Responsibility

All products on this website are of excellent quality, relevant to the one in the description.

We assume liability for damage caused by intent or gross negligence.

In the event of a breach of the terms and conditions through simple negligence, any primary or secondary obligation, the breach of which puts the achievement of the purpose at risk or the fulfilment of which is necessary for the correct and proper performance of the contract and which the customer could reasonably rely on, shall be limited to foreseeable damages typical of the contract.

14. Grounds of force majeure

We have no responsibility or liability for any failure or delay in meeting our obligations caused by events beyond our reasonable control.

15. Intellectual Property

All content on this website, including, but not limited to, trademarks, copyrights and other intellectual property rights are the property of www.xenofonxirouchakis.gr. Neither the content nor any other intellectual property rights may be used, reproduced, copied, copied, sold, resold, or otherwise exploited, in whole or in part, for any purpose without our written consent.

16. No Waiver

If you breach the terms and conditions and we do not take action against you, we will still have the right to exercise our rights in any other situation where you breach the terms and conditions.

17. Amendments

We may amend the terms and conditions from time to time. For you, the Terms and Conditions in force at the time you placed your order will apply. We encourage you to visit the Terms and Conditions periodically to ensure that you are fully aware of them.

18. Government Law and Jurisdiction

All legal disputes arising from or in connection with the purchase through the website www.annariska.gr will be governed exclusively by Greek law (EU law) and will be subject to the competent authority of the courts of Chania in Greece.