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Terms of use

Terms of use

The website www.xenofonxirouchakis.gr includes the online store, the  which is represented by the company XIROHAKI XENOFON- Crafts & Trade  Leather Goods


T: +302822041206 E: info@xenofonxirouchakis.gr


Please read the following terms and conditions carefully, which apply to this website before placing an order. All orders, deliveries and services are operated only under the terms and conditions below.


Sign up
Ability to buy
Making a purchase
Pricing
Payment
Delivery and Insurance
Taxes and Duties
Shipping Information
Tracking an order
Cancel an order
Returns and Exchanges
Questions and Complaints
Responsibility
Reasons for Force Majeure
Copyright
No Resignation
Modifications
Government Law and Jurisdiction


1. Registration

You can subscribe to us by creating an account on the relevant “create an account” page. Please refer to the Privacy page for information on how we use the data.


2. Ability to buy

To be able to buy an item from our website you must:

Provide personal details.

Guarantee that the information you provide is accurate and true.

Guarantee that you are at least 18 years old.

Guarantee that you have a valid credit / debit card.


3. Making a purchase

The items offered on this site are for sale at the price stated here. A purchase agreement between you and her XENOFON M. XIROUHAKIS LTD.  becomes effective only after you send your order and it has been accepted by us.

Send an order by entering all the necessary information during the ordering process:

-You choose the product you are interested in

-You choose your number

-Check the quality

-Click the “Add to Cart” button

-You place your order as a regular visitor or if you have an account you can log in with your details

-Fill in the billing information and click “Continue”

-Choose “Shipping Method” and then click “Continue”

-Choose a payment method in the “Payment Method” tab, ie Cash on delivery (available only for shipments in Greece), Payment by bank transfer and then select “Continue”

After completing the above process, you will receive an email from us confirming the fulfillment of your order.


4. Pricing

The prices on the website are in euros and include VAT. (Value added tax). If your card is not in euros but in another currency, then you will be charged according to the exchange rate that was valid on the day your card issuer completed the transaction. Please note that the prices on the website do not include shipping costs, an amount which will be added to the final total when completing your order. For more information go to the “Shipping Information” section.


5. Payment

We accept the COD method only for shipments in Greece, with a total shipping cost of 3 euros.


6. Delivery and Insurance

We aim at delivering the products to the place and person you have chosen, in excellent condition and in the shortest possible time. The shipment of the products is carried out by DHL (Express) for international orders and by ACS Courier (Express) for Greece.

Estimated delivery times serve as a guide and as the beginning from the day the order was placed.

We are not responsible for any delays by the relevant customs authorities.

We insure every order upon shipment, until the products are delivered to the address you have given us.

Upon delivery of the order, your signature is required, as the responsibility for the products is transferred to you. If you have authorized another person to receive your order, then their signature is proof of completion of the transaction, as well as the transfer of responsibility as mentioned above.

Please check that the packaging is not damaged before signing.


7. Taxes and Duties

Delivery within the EU not subject to customs duties or additional taxes. However, if you are a customer from a non-EU country, you may be required to pay additional customs clearance taxes. Cross-border deliveries are subject to possible control by the relevant customs authorities. We have no responsibility for possible additional charges or possible checks.


8. Shipping Information

The shipment of the products is carried out by DHL (Express) for domestic & international  orders from ACS Courier (Express) & General Post for  Hellas.

If you pay by cash on delivery (Greece) there is an additional charge of 3 euros.

Estimated delivery time is estimated from 1-3 working days. Estimated delivery times are indicative.

Shipping time starts from the moment the order will be accepted and includes a period of 24 hours, during which your products are prepared and sent by our craft.

Please check that the shipping address you provided is correct, as we can not redirect orders when they are already to be delivered.


9. Tracking an order

You can watch it process of your order through DHL for domestic & international orders and through General Post and ACS Couriers for deliveries within Greece. The email that you will receive with the confirmation of your order, provides you with the relevant  number to locate your order through the courier you selected.


10. Cancellation of an order

You have the right to cancel your order,  providing us with a written notice at any time from the time it has  Your order can be placed within 24 hours.


11. Returns and Exchanges

Returns are accepted only on products that are in their original condition  and in the shipping package.  For any questions regarding the right of return, please contact our customer service department:

Email: info@xenofonxirouchakis.gr


12. Questions and Complaints

For any questions or complaints regarding your order, please contact our customer service department:

Email: info@xenofonxirouchakis.gr


13. Responsibility

All products of this website are of excellent quality, relevant to it in the description.

We take responsibility for damages caused by intent or gross negligence.

In the event of breach of the terms and conditions by simple negligence, any primary or secondary obligation, the failure of which jeopardizes the achievement of the purpose or the fulfillment of which is necessary for the proper and proper performance of the contract and whose client could reasonably rely on, should be limited to foreseeable losses, typical of the contract.


14. Reasons for Force Majeure

We have no responsibility or liability for any non-performance or delay in meeting our obligations caused by events beyond our reasonable control.


15. Intellectual Property

All content on this website, including, but not limited to, trademarks, copyrights and other copyrights is the property of www.xenofonxirouchakis.gr. Neither the content nor any other copyright may be used, reproduced, copied, sold, resold, or otherwise exploited, in whole or in part, for any purpose without our written consent.


16. No Resignation

In the event that you violate the terms and conditions and we do not take action against you, we will still have the right to use our rights in any other situation where you violate the terms and conditions.


17. Modifications

We may modify the terms and conditions from time to time. For you, the Terms and Conditions that were valid at the time you placed your order apply. We encourage you to visit the Terms and Conditions at regular intervals to make sure you are fully aware of them.


18. Government Law and Jurisdiction

All legal disputes arising from or in relation to the market, through the website www.annariska.gr will be governed exclusively by Greek law (EU law) and will be subject to the competent authority of the courts of Chania in Greece .